Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management

Implementation Of Hazard Analysis And Critical Control Point At The Marriott Marquis Queen's Park Hotel Kitchen, Bangkok

Heru Pramudia, Muhammad Arsyad Rafi Canon — Tue, 31 Dec 2024 10:11:40 +0000

The Marriott Marquis Queen’s Park Bangkok is renowned for the high quality of its services and products, particularly its food. Guests with high expectations naturally anticipate guaranteed food quality. Therefore, the implementation of the Hazard Analysis and Critical Control Points (HACCP) system is crucial in ensuring the safety and quality of the food offered. This study aims to analyze and evaluate the implementation of the HACCP system in the kitchen of the Marriott Marquis Queen’s Park Bangkok to enhance food safety and reduce contamination risks. The research employs a qualitative descriptive method, with data collection through a checklist system designed based on the seven HACCP principles. Based on the conducted analysis, the Hazard Analysis reveals an average score of 4.5 out of 5, with 71% of respondents strongly agreeing, although 29% believe there is room for improvement. The Critical Control Points (CCP) achieved an average score of 4.6; however, 43% of respondents feel that enhancements are necessary. The Critical Limits have an average score of 4.5 and are expected to undergo periodic updates. Furthermore, the monitoring of CCP garnered an average score of 4.5, indicating the importance of consistent oversight. For Corrective Actions, the average score of 4.4 reflects that 64% of respondents strongly agree, but 36% emphasize the need for improvements in documentation. In terms of Verification Procedures, the average score is 4.4, with 50% of respondents strongly agreeing, highlighting the necessity for greater objectivity in the verification process. Lastly, in Documentation and Record Keeping, the average score of 4.5 indicates that 43% of respondents strongly agree; however, record-keeping needs to be more organized and easily accessible.

Determining The Theme For Architectural Design Of Tourist Accommodation Based On Big Data In The Canggu Village Area, Badung, Bali

I Wayan Widanan, Made Suryanatha Prabawa, Made Mas Surya Wiguna — Tue, 31 Dec 2024 10:12:47 +0000

Canggu Village is the area in the Badung Regency, Bali, which has recently grown to be one of the main attractions for tourists. Accordingly, this region has undergone rapid development and an increase in tourism-oriented facilities. Unfortunately, not all of these facilities have been built with architectural themes related either to the demands of the market or to the Canggu or Bali Villages' local characteristics. On the other hand, information technologies have reached a point where much data, popularly known as Big Data, is constantly available and can be analyzed for any purpose. Such inconsistency in the architectural themes expressed with the availability of Big Data has presented the possibility of determining what architectural theme fits the tourism market in Canggu Village. The objective of this research is to establish the more exact architectural design theme for tourist accommodation in Canggu Village based on Big Data analysis, while maintaining respect for local architecture value, form, and norm. The quantitative approach in research is adopted during this research. In this case, it means data was collected through Big Data exploration. Further, the analysis was done using the comparative-correlational method. Data revealed that the highest ratio falls into Modern minimalist architecture, followed by modern Balinese architecture. It means the application of such themes in the Canggu Village area is concerned with Modern Minimalist Architecture and Modern Balinese Architecture. In the future, consideration must be given towards including both themes to maintain the local identity of the architecture in Canggu Village.

Analysis Of Intelligibility And Connectivity-Integration Relationships In The Canggu Village Space Network Based On Space Syntax

Tue, 31 Dec 2024 10:13:31 +0000

Canggu Village, located in Badung Regency, Bali, is a popular tourist destination known for its beach and nightlife, which has led to rapid tourism development. This growth has both positive and negative impacts, including traffic congestion and uncontrolled construction. To address these issues, this study analyzes the spatial planning of Canggu Village, focusing on accessibility, connectivity, interaction, and intelligibility. The aim of this analysis is to be able to produce output values for aspects of the level of effectiveness of spatial planning which in the future can be used as a reference for providing recommendations for more appropriate village tourism development so that tourism development and community residential needs can still stand side by side. Using a quantitative-experimental approach and Space Syntax analysis via the DepthmapX application, the research finds: (a) low to moderate local connectivity (average 2.46) with limited intersections; (b) relatively low local integration (mean 1.04), requiring more effort for movement; (c) high intelligibility (R² = 0.87722), allowing effective navigation; and (d) numerous minor roads emerging from major routes, creating an accessible spatial structure. This raises questions about the factors influencing connectivity amid unplanned development. Suggested development plan according to research results are: 1) Improving Connectivity in Local Areas (intersection/direct routes); 2) Boosting Integration Between Tourism Zones; 3) Optimizing navigation; 4) Tourism Supporting Infrastructure Development; 5) Involvement of Technology and Smart Tourism.

Camping Ground Potential To Improve Mangrove Beach Tourism Marketing

Muhammad Rizki Lubis, Ikhlas Ramadhan — Tue, 31 Dec 2024 10:14:28 +0000

Mangrove Beach has many tourist attractions and is one of the choices for marine tourism. With various attractions offered, Mangrove Beach has a camping ground as one of the supporting accommodations for the attractions offered. The purpose of this study was to analyze the potential of the camping ground owned by Mangrove Beach to increase tourism marketing. This study is a descriptive study with a qualitative approach with Miles and Huberman data analysis techniques. Based on the results of the study, it was concluded that the potential for camping ground at Mangrove Beach, Serdang Bedagai Regency is the only beachside camping ground in Serdang Bedagai and its surroundings, has a very large area for setting up tents, there are sunset attractions, there are 2 homestay units as supporting accommodation, free camping ground fees if you bring personal equipment, has educational tours related to mangroves where this is one of the attractions for visitors, and there are fishermen who offer various catches that can be a choice of culinary visitors.

Is Developing New Café & Co-Working Space In Canggu-Bali Still Feasible? (A Marketing Perspective)

Jonathan Dharma Pramono, Rimalinda Lukitasari, I Ketut Wibawa — Tue, 31 Dec 2024 10:15:19 +0000

The café industry in Canggu is attractive for business, but also very competitive. As the village of digital nomads, combining three market segments of café, event space, and co-working space can be an attractive option for business development. Freelancers are seeking flexible workspaces along with premium-quality food and beverages. Although promising, a study to further see the feasibility is still needed. This study aims to analyze the business feasibility of establishing a café with event and workspace facilities in Canggu area. The research took an R&D approach with data collection methods of interviews, observations, and document research. This feasibility analysis took a market and marketing perspective. The Market analysis consists of market potential, competitor analysis, and market size, then the marketing analysis utilizes the 7Ps frameworks. The results show that the café, co-working, and event space concept has strong potential, demonstrating that this business model is viable for further development in the Canggu area.

Implementation Of Digital Content About Sacred Bali As A Means Of Education For Tourists In Preserving The Culture Of The Island Of Bali

Tue, 31 Dec 2024 10:16:05 +0000

The in this study aims to discuss the application of digital content about sacred bali as a means of education for tourists in preserving the culture of bali island. The formulation of the problem in this study is how is the effectiveness of digital content about sacred Bali as a means of education for tourists in preserving Balinese culture and how is the role of tourism industry players in implementing digital content about sacred bali as a means of education for tourists in preserving Balinese culture. the methodology in this study uses data collection through observation, interviews, and literature studies. the sampling technique in determining informants in the interview uses purposive sampling. The data analysis used in this study is a qualitative descriptive analysis which has five stages, the first is data collection, the second is summarizing data, the third is adjusting data, the fourth is explaining data, the fifth is drawing conclusions based on theory. The results of the study show that there are four indicators that make digital content about sacred Bali effective to implement, including Reader Cognition, Sharing Motivation, Persuasion, Life Factors. And there are two actors in the tourism industry who have an important role in implementing digital content of sacred Balinese culture, including travel agents and the second is the local community as the god of the house.

Innovation Of Adding Green Mustard To Rice Crackers

Billy Tanius, Heru Pramudia, Iwan Surjawan — Tue, 31 Dec 2024 10:16:48 +0000

Crackers are a type of dry food that contains quite high starch, made from tapioca flour as a base ingredient. Different spices are added to produce different types of crackers. Crackers can also be innovated by using other ingredient substitutions that aim to add and have functional value, one of which is the addition of green mustard. This research aims to utilize green mustard into an innovative rice cracker product. This is caused by the lack of rice cracker products with vegetables as processed products. This study uses a quantitative approach. Specifically, this research was carried out using the rules of the experimental method which is laboratory research. This research uses quantitative data in the form of formula recipes and results of sensory tests and organoleptic tests. The formula or recipe comes from experimental tests carried out in the laboratory, namely the Bali International Polytechnic kitchen. Meanwhile, organoleptic test data was obtained from research respondents. Experiments in the laboratory and collecting responses from respondents are the primary data sources in this research. Apart from that, this research also uses secondary data sources in the form of literature related to the research topic. This research uses cracker processing theory and culinary product development models as a basis for carrying out research. Based on the results of experiments, rice crackers with the addition of green mustard can be developed into crackers that have a different color, aroma, taste, texture & crunch, as well as a shape from rice crackers in general. Crackers produced using the same method but with the addition of green mustard are more popular in terms of taste, texture, aroma, shape and color, better than rice crackers in general. And this research also found that crackers that have been dried for a long time must be dried again in the hot sun so that the crackers can bloom perfectly.

Development Strategy Of Spring Roll Gang Lombok Semarang Based On SWOT Analysis

Ni Nyoman Widani, Heru Pramudia — Tue, 31 Dec 2024 10:17:30 +0000

Lumpia Gang Lombok Semarang is a cultural and culinary icon with over a century of history, celebrated for its traditional recipes blending Chinese and Javanese influences. This study analyzes the development strategies for Lumpia Gang Lombok using SWOT analysis to address challenges such as limited digital presence, operational inefficiencies, and competition from modern food businesses. The findings highlight the business's strengths, including its authenticity and cultural significance, while identifying opportunities for growth through digital marketing, product diversification, and collaborations with tourism stakeholders. Strategic recommendations emphasize balancing tradition with modernization to enhance market competitiveness and preserve cultural heritage. The study contributes to the discourse on culinary tourism and the sustainability of traditional food businesses in Indonesia.

Implementation Of Event Experience Design In Joyland Festival

Salsabila Ramadita — Tue, 31 Dec 2024 10:18:27 +0000

This article aims to examine how Joyland Festival implements the principles of event experience design, focusing on its purposeful, playful, and impactful strategies. Joyland Festival has distinguished itself as a leading example of music festival in Indonesia since 2011, aligning its programs with the principles of good event experience design to create immersive and impactful experiences for its diverse audience. Utilizing a five-phase analytical framework, this research explores the potential opportunities associated with creating memorable experiences in the context of events. It investigates the interplay between experience design as implemented by festival management and its perception by attendees and the broader community. Employing a qualitative research approach, the study reveals a strong alignment between the Joyland Festival’s practices and O'Loughlin’s framework of the Seven Elements of Good Event Experience Design: Purpose, Play, Awe, Flow, Shared Experience, Communitas, and Impact. By contributing to the growing body of literature and case studies in event experience design—an area predominantly focused on non-Indonesian contexts—this research provides valuable insights into the practical application of experience design in the Indonesian festival industry.

Navigating Linguistic Challenges: The Use Of Balinese Terminologies By Tourism Actors In Rural Villages

Luh Sri Damayanti, I Wayan Adi Pratama, I Ketut Wibawa — Tue, 31 Dec 2024 10:19:08 +0000

The massive growth of tourism villages in Bali is not echoed by the development of quality of the local community. One biggest challenge faced by local community in running the tourism was English competence. This research aimed at identifying the use of English in tourism villages and the challenges encountered by tourism actors in tourism villages in Bali. The research was qualitative research involving 19 informants. Data were obtained vi written interviews and analysed qualitatively. The results revealed that English is used to do general communication, sell tickets, do upselling, explain the villages, do correspondence, and handle complaints. In the communication, the tourism actors encountered 2 categories of barriers which were cultural barrier & language barrier. The cultural barrier was represented by the difficulty in explaining Balinese local terminologies and the difficulty to understand tourists’ utterances due to different accents. Meanwhile the language barrier wasclearly seen by the limited English vocabulary that they mastered.

Go-Tour Based Semarapura-Bali City Tour Package Model

Ida Ayu Etsa Pracintya, Putu Eni Oktaviani, Putu Agung Surya Prawira — Tue, 31 Dec 2024 10:19:45 +0000

Klungkung is one of the smallest regencies in Bali, but has tourism potential to be developed. Historically, Klungkung was a very famous kingdom led by a king. In the colonial era, the Klungkung Kingdom experienced an event called the Puputan War. The event left a historical building called Kertagosa. Kertagosa consists of Balai Kertagosa, Balai Kambang (Gili Park), Pemedal Agung, Semarajaya Museum. Klungkung has an important value to the history of Bali, so it needs to be maintained and preserved. This is reinforced by Law No. 11 of 2010. Therefore, this study focuses on the development of tour packages in Klungkung through smart tourism based on go-tour. The research method used was a qualitative method with data analysis techniques using descriptive-qualitative analysis techniques with Efas, Ifas, and SWOT analysis. The results of this study showed that the strategy and model for developing city tour packages through the Go-Tour feature can be applied to support tourism activities in Semarapura City.

The Effect Of Physical Facilities Quality On Tourist Satisfaction At Taman Ayun Temple Attraction By Vitruvius Theory As A Moderating Variable

Tue, 31 Dec 2024 10:20:22 +0000

Tourism activities should be able to be done by all age groups, including the elderly. However, many tourist attractions are not friendly to elderly tourists. Starting from attractions, access and accommodation provided that do not pay attention to the safety and comfort of traveling. This study was conducted to identify and analyze the physical quality of tourist attractions for elderly tourists which is associated with the development of the concept of sustainable tourism. The approach used in this study is a quantitative approach with data collection techniques using questionnaires. Data analysis in this study used the SmartPLS program, which was carried out in two stages, namely testing the outer model and inner model. The results obtained were that the influence of the quality of physical facilities on tourist satisfaction visiting tourist attractions has a positive and significant effect. While the application of the vitruvius theory moderates the influence of the quality of physical facilities on tourist satisfaction is unable to influence significantly. This study could be a reference for those who are interested in the same topic, especially about the relation between vitruvious theory and tourism.

Sustainable Gastronomy Practices In Indonesia’s Island Tourism: A Focus On Bali And Labuan Bajo

Sandy Dwiputra Yubianto, Aditya Nova Putra — Tue, 31 Dec 2024 10:20:55 +0000

Sustainable tourism, according to the United Nations Environment Program and the World Tourism Organization, involves developing tourism that considers economic, social, and also environmental impacts, ensuring the benefits for current and future generations. The 2 iconic islands destination in Indonesia, Bali and Labuan Bajo, has offered distinctive opportunities in implementing sustainable tourism practices through their specialty beverage products. The study aims to explore how the traditional practices and natural resources in these islands contribute to sustainable tourism development. Labuan Bajo highlights Sopi wine, a distilled beverage from the plants of lontar palm which are deeply rooted in cultural heritage and community livelihoods. Whereas in Bali, a well know herbal drink called Loloh Cemcem sourced from Penglipuran Village, showcasing the commitment to cultural preservation and sustainable resource use. This research employs a qualitative approach, combining descriptive analysis and focus group discussions. The results reveal that both islands make good use of their geographic and cultural contexts to develop sustainable specialty products, enhancing tourism appeal, supporting local economic, and ensuring long-term resource viability.

Development Of Management Training System In Providing Trainee At Wedding Organizer Delapan Planner, Denpasar, Bali

Raisya Putri Aprilia, A. A. Nyoman Sri Wahyuni, Nelsye Lumanauw — Tue, 31 Dec 2024 10:21:44 +0000

Delapan Planner is one of the recommended wedding organizers in Bali. The training management system at Delapan Planner is self-taught and conducted directly in the field. However, the trainees lack learning references, leading to less efficient work performance. The purpose of this study was to develop a training management system for the trainees at Delapan Planner to enhance their efficiency and effectiveness. This study employed a qualitative descriptive research method. Data collection techniques included observation, interviews, and documentation. Data were analyzed using a fishbone diagram to identify the root causes of the problem, focusing on four factors: methods, people, materials, and measurements. Additionally, the POAC Theory (Planning, Organizing, Actuating, Controlling) was applied. The results revealed that project improvements in the training management system were developed and systematically structured using the POAC theory. These improvements included creating training guidelines, refining training SOPs, and enhancing team communication. The study suggests that Delapan Planner updates its training management system by implementing a more structured training program. This approach is expected to improve the quality of service provided to trainees, thereby enhancing the company's overall performance more effectively and efficiently.

Strategy Analysis Of Train Journey Tourism Packages In Improving Hotel Occupancy During The Covid-19 Pandemic At Amanjiwo Resort, Magelang Regency, Central Java

Ni Wayan Lisnawati, Dinar Sukma Pramesti, Victor Bangun Mulia — Tue, 31 Dec 2024 10:22:42 +0000

The Train Journey tour package is the latest innovation launched by Amanjiwo Resort during the Covid-19 pandemic to help increase hotel occupancy. The aim of this research is to analyze the strategies implemented in the Train Journey package and the efforts made to increase hotel occupancy during the Covid-19 pandemic at Amanjiwo Resort. The research method is qualitative, with data collection through interviews. The study uses the marketing mix theory (7P). The results reveal that the strategies implemented are as follows: from the product aspect, Amanjiwo Resort plans to add 2-3 Train Journey trips per month after the Covid-19 pandemic; from the price aspect, the price of the Train Journey trip remains in line with the room type; from the place aspect, Amanjiwo Resort focuses on the Jakarta-Yogyakarta route by increasing the number of trips; from the promotion aspect, Amanjiwo Resort selects media for promotion carefully; from the people aspect, the staff serving the Train Journey guests consists of 6 people, with a guest capacity of 8-12 pax; from the process aspect, the Train Journey is inspired by the Orient Express and then modified; and from the physical evidence aspect, Amanjiwo Resort continues to utilize the facilities provided by PT KAI (Indonesian Railways). The development strategies that can be implemented to increase occupancy include: from the product aspect, Amanjiwo Resort does not need to add more train carriages, but can increase the number of Train Journey trips or combine it with other tour packages; from the price aspect, Amanjiwo Resort can increase the price of the Train Journey trip during certain periods; from the place aspect, Amanjiwo Resort can add a new route, namely Surabaya-Yogyakarta; from the promotion aspect, Amanjiwo Resort should target more travel agents; from the people aspect, Amanjiwo Resort should engage in discussions with guests regarding meal schedules; from the process aspect, Amanjiwo Resort needs to introduce the Train Journey trip to guests; and lastly, from the physical evidence aspect, Amanjiwo Resort should coordinate with PT KAI (Indonesian Railways) to select specific dates for additional Train Journey trips.